Complexity is our love language.
We spent our careers handling complex claims. Then we built the tools we wished we had.
Talk to us Talk to us
We started with the hardest claims.
Our founder, Grace Hanson, has been a Chief Claims Officer five times. Across every claims organization she ran, Grace watched the same pattern play out: the technology worked well for simple claims, but the files that actually impacted loss ratios were left behind.
Every other company in the space built for the straightforward work and tried to stretch it. Grace started Elysian to go the other direction. Build for the files that keep claims leaders up at night, and let everything else follow.
We use our platform on our own claims.
Elysian started as a TPA. Our adjusters handle complex commercial claims on our platform every day. The technology doesn't get validated in a sandbox. It gets validated on live claim files where the decisions are real and the stakes are measured in millions.
When a carrier comes to evaluate Elysian, they're not watching a demo environment. They're seeing a system that's already in the field. That system is Claim Conductor, our core claims system, and Ely Audit and Ely Adjust come out of the same work.
It takes one to know one.
Claims require a deeply human craft. Sharp intuition, a profound understanding of exposure, and a lifetime of lived experience to navigate safely. We encoded that expertise into the platform. The instinct of chief claims officers. The judgment of thirty-year adjusters. The collective memory of leaders who ran the industry's largest portfolios.
Grace Hanson
CEO and Founder
5x Chief Claims Officer across Starr Excess (AIG), Allied World, Homesite, Hiscox, and Hippo. Qualified attorney and recognized industry innovator.
Steve Rodriguez
President of TPA Services
45+ years of claims leadership, including Regional P&C VP at AIG, SVP Head of Technical Claims at Travelers, and Head of Claims at CNA.
Zack Moy
Chief Technology Officer
15+ years building enterprise SaaS, from Google to funeral homes. Repeat founder; his first AI startup, Pattern, was acquired by Workday.
Armando Andrade
Head of Claims Strategy
20+ years of enterprise claims and TPA leadership. Former EVP of Claims Operations at TheBest Claims Solutions.
Erin Bornholm
Head of Enterprise Operations
15+ years of claims operations across national carriers, TPAs, and insurtechs. Specializes in analytics-driven transformation and QA framework design.
Betsy Duncan
Director of Technical Claims
20+ years adjusting and leading claims teams in commercial claims, including Westfield, Great West Casualty, and multiple TPAs.
