Trained by the best to handle the worst.

Real-time claim review and evidence-backed claims QA on every claim, built for the gnarliest ones in the industry.

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Meet Ely.

Ely is Elysian's claims-specialist AI agent. Ely learned the job from adjusters and claims leaders who’ve managed billions in premiums across the most complex lines of business, across global markets. It runs on architecture built from scratch to handle multi-party liability, shifting facts, and overlapping coverage, with an unparalleled expertise knowledgebase.

Elysian works these claims on the same platform every day. Ely gets tested on live files before it ever sees yours.

Works like an expert adjuster, out of the box.

Ely comes trained on Elysian's claims knowledgebase, built by veteran claims leaders, and reads a file the way your best senior adjusters would. No guidelines required to start. Share yours, and Ely layers them in alongside ours.

Put Ely to work.

Ely Audit

Understand what's happening across your book.

Ely Audit delivers higher-quality assessments across your entire claims portfolio, not just a sample of about 2%. Crucially, it can audit both closed and open claims, helping teams identify and address handling issues before they affect outcomes.

  • Open and closed claims.

    Go beyond closed-claim review with on-demand audits of all open claims, and catch issues before they cause a problem.

  • Detailed rationale per dimension.

    Every scoresheet question gets a full AI analysis and actionable explanation of the finding, not just a pass/fail score.

  • AI-generated claim summaries.

    Claim summary, loss narrative, handling narrative, coverage analysis, and liability analysis per every single claim.

  • Your scoresheet or ours.

    Audits scored against your scoring criteria or the Elysian standard. Custom scoresheets are developed jointly during onboarding.

  • Pattern and leakage identification.

    Surfaces portfolio-level claim and underwriting trends.

  • More than a dashboard.

    Per-claim records with source documents, notes, financials, and full audit visualization.

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Ely Adjust

Stay ahead on every claim.

Ely Adjust monitors open claims and surfaces forward-looking recommendations that help your handlers prevent adverse outcomes during the active life of a claim. A qualified human stays in the loop at every step. Ely recommends. Your adjuster makes the call, and executes with greater confidence and consistency.

  • Continuous monitoring.

    Open claims reviewed daily with forward-looking recommendations to prevent adverse outcomes.

  • Explainable reasoning.

    Logged reasoning traces and explains why each recommendation was made.

  • Human in the loop.

    Your claim handler makes the final call on every recommendation. Ely never acts autonomously.

  • Supervisor workflow.

    Optional approval layer where recommendations are reviewed by a supervisor before reaching the adjuster.

  • Risk alerts and escalation.

    Automatic flagging of key risk signals, configurable by portfolio.

  • AI-generated summaries.

    Claim summary, loss narrative, handling narrative, coverage analysis, and liability analysis are prepared automatically to save your handlers time.

  • Baseline dashboards.

    Aggregate analytics across the open claim portfolio.

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How Ely reasons across a claim

Ely doesn't wait for a diary entry or a status change. It continuously monitors the full claim lifecycle, updating analysis as new information arrives.

  1. FNOL

    Confirms policy coverage, identifies early red flags, and determines initial severity.

  2. Triage

    Evaluates complexity, prior history, and exposure to recommend the right level of handling.

  3. Coverage and liability

    Analyzes coverage questions, applies policy language, and assesses liability across parties.

  4. Investigation

    Tracks statutory deadlines, surfaces gaps in the investigation, and identifies third-party liability angles.

  5. Resolution

    Compares venue-specific settlement patterns, evaluates reserve adequacy, and supports negotiation strategy.

Nothing is a black box. Every recommendation traces back to a cited source in the claim file, making your adjusters’ work easier, more accurate, and more efficient.

What Ely knows.

  • The full multi-modal file.

    Documents, images, audio, video, telematics, correspondence, financials, adjuster notes, and claim history - all read together.

  • Elysian's knowledgebase.

    A proprietary body of claims knowledge built by veteran claims leaders covering parallel processes, coverage analysis, liability evaluation, investigation strategy, and claims best practices across commercial lines.

  • Jurisdiction and venue.

    Statutory deadlines, case law patterns, comparable settlement data, and venue-specific regulatory requirements.

  • Your carrier guidelines.

    Ely incorporates your handling standards as authority structures and escalation thresholds, in addition to our best practices.

Platform

Purpose-built for complex claims

Designed to handle any claim, including the gnarliest in the industry.

  • Commercial Auto and Trucking
  • General Liability (all classes)
  • Professional Liability
  • Specialty
  • Construction defect
  • Management liability
  • Miscellaneous professional liability
  • Bodily Injury

Ely works where you work.

Ely connects with your existing claim system(s) and data infrastructure.

Consider it handled.

Whether you need to understand quality across your portfolio or guide your handlers on active files, we can help you find the right starting point.

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