Claims Quality Platform for Complex Claims

Meet Ely.

Ely is Elysian's claims-specialist AI agent. Ely learned the job from adjusters and claims leaders who’ve managed billions in premiums across the most complex lines of business, across global markets. It runs on architecture built from scratch to handle multi-party liability, shifting facts, and overlapping coverage, with an unparalleled expertise knowledgebase.

Elysian works these claims on the same platform every day. Ely gets tested on live files before it ever sees yours.

Put Ely to work.

Ely Audit

Understand what's happening across your book.

Ely Audit delivers higher-quality assessments across your entire claims portfolio, not just a 1–5% sample. Crucially, it can audit both closed and open claims, helping teams identify and address handling issues before they affect outcomes.

Open and closed claims.
Go beyond closed-claim review with on-demand audits of all open claims, and catch issues before they cause a problem.
Detailed rationale per dimension.
Every scoresheet question gets a full AI analysis and actionable explanation of the finding, not just a pass/fail score.
AI-generated claim summaries.
Claim summary, loss narrative, handling narrative, coverage analysis, and liability analysis per audited claim.
Your scoresheet or ours.
Audits scored against your scoring criteria or the Elysian standard. Custom scoresheets are developed jointly during onboarding.
Pattern and leakage identification.
Surfaces portfolio-level claim and underwriting trends.
More than a dashboard.
Per-claim records with source documents, notes, financials, and full audit visualization.

Talk to Us About Audit

Ely Adjust

Stay ahead on every claim.

Ely Adjust monitors open claims and surfaces forward-looking recommendations that help your handlers prevent adverse outcomes during the active life of a claim. A qualified human stays in the loop at every step. Ely recommends. Your adjuster makes the call, and executes with greater confidence and consistency.

Continuous monitoring.
Open claims reviewed daily with forward-looking recommendations to prevent adverse outcomes.
Explainable reasoning.
Logged reasoning traces and explains why each recommendation was made.
Human in the loop.
Your claim handler makes the final call on every recommendation. Ely never acts autonomously.
Supervisor workflow.
Optional approval layer where recommendations are reviewed by a supervisor before reaching the adjuster.
Risk alerts and escalation.
Automatic flagging of key risk signals, configurable by portfolio.
AI-generated summaries.
Claim summary, loss narrative, handling narrative, coverage analysis, and liability analysis are prepared automatically to save your handlers time.
Baseline dashboards.
Aggregate analytics across the open claim portfolio.

Talk to Us About Adjust

How Ely reasons across a claim

Ely doesn't wait for a diary entry or a status change. It continuously monitors the full claim lifecycle, updating analysis as new information arrives.

FNOL
Confirms policy coverage, identifies early red flags, and determines initial severity.
Triage
Evaluates complexity, prior history, and exposure to recommend the right level of handling.
Coverage and liability
Analyzes coverage questions, applies policy language, and assesses liability across parties.
Investigation
Tracks statutory deadlines, surfaces gaps in the investigation, and identifies third-party liability angles.
Resolution
Compares venue-specific settlement patterns, evaluates reserve adequacy, and supports negotiation strategy.

What Ely knows.

The full multi-modal file.
Documents, images, audio, video, telematics, correspondence, financials, adjuster notes, and claim history - all read together.
Elysian's knowledgebase.
A proprietary body of claims knowledge built by veteran claims leaders covering parallel processes, coverage analysis, liability evaluation, investigation strategy, and claims best practices across commercial lines.
Jurisdiction and venue.
Statutory deadlines, case law patterns, comparable settlement data, and venue-specific regulatory requirements.
Your carrier guidelines.
Ely incorporates your handling standards as authority structures and escalation thresholds, in addition to our best practices.