Ely Audit checks every file in your book.

Ely Audit is AI claims audit software for open and closed files. Every claim gets a human-level quality review, with the source cited behind every finding. Your auditors check as much as they want: all of it, or a sample.

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Every claim reviewed. Every finding explained.

Traditional claims audits sample about 2% of closed files. Ely Audit reviews 100% of your book, open claims included, so claims leakage gets caught while there's still time to fix it.

  • Open and closed claims.

    Ely reviews open claims on demand as well as closed ones, so you can fix handling issues before they affect outcomes.

  • All of it, or a sample.

    Your auditors can check every finding Ely makes, or only a sample. Ely covers every claim either way.

  • Detailed rationale.

    Each finding comes with a full AI analysis and an actionable explanation, tied to a cited source in the claim file.

  • The full multi-modal file.

    Documents, images, audio, video, telematics, correspondence, financials, adjuster notes, and claim history, all read together.

  • Every audited claim includes

    • Claim summary and loss narrative
    • Handling narrative
    • Coverage analysis and liability analysis
    • A per-claim record with source documents, notes, financials, and full audit visualization
    • Portfolio-level claim and underwriting trends, including pattern and leakage identification
  • of Ely's audit findings agree with carrier audit teams

  • minutes

    is all it takes to review a file that used to take a full day

Claims QA that holds up.

Ely's findings line up with carrier audit teams, in a fraction of the time. It learned the job from adjusters and claims leaders who've managed billions in premiums.

Works like an expert adjuster, out of the box.

Ely comes trained on Elysian's claims knowledgebase, built by veteran claims leaders, and reads a file the way your best senior adjusters would. No guidelines required to start. Share yours, and Ely layers them in alongside ours. Ely reviews every closed file, including the ones closed without payment that regulators increasingly scrutinize.

Use cases

Audit anything you want checked.

Point Ely at any part of claim handling, open or closed, in-house or at your TPA. Teams often start with:

  • Defense counsel
  • Timeliness
  • Liability determinations
  • Coverage determinations
  • Defense strategy
  • Vendor management
  • Reserving accuracy
  • Subrogation
  • Anything else on your list

How Ely Audit works

Ely does the reviewing. Your team decides what to check and what to act on.

  1. Connect

    Bring open and closed files from the claim system you already use.

  2. Review

    Ely gives every file a human-level quality review, with or without your guidelines.

  3. Explain

    Every finding comes with its reasoning, a cited source, and claim, loss, and handling narratives.

  4. Check

    Your auditors review all of Ely's findings or a sample. Your team makes the final call.

  5. Improve

    Portfolio-level views surface recurring issues and leakage before small misses turn costly.

Nothing is a black box. Every finding traces back to a cited source in the claim file.

Platform

Purpose-built for complex claims

Designed to handle any claim, including the gnarliest in the industry.

  • Commercial Auto and Trucking
  • General Liability (all classes)
  • Professional Liability
  • Specialty
  • Construction defect
  • Management liability
  • Miscellaneous professional liability

Questions from audit teams.

FAQ

Ely Audit, answered.

How Ely compares with sampling, and who does what.

  • What is an AI claims audit?

    An AI claims audit uses AI to review claim files for handling quality, checking areas like coverage and liability determinations, reserving accuracy, and timeliness. A traditional audit samples about 2% of files. Ely Audit reviews every file in your book, open and closed, and every finding cites its source in the claim file. Your auditors check as much as they want.

  • How does Ely Audit compare with sampling?

    Traditional claims audits review a sample of about 2% of files, usually by hand and after the claim closes. Ely Audit reviews claims across your full portfolio, open ones included, so your team can act while the claim is still active.

  • Do our auditors review the AI's findings?

    As much as you want. Your auditors can check every finding Ely makes, or only a sample. Your team makes the final call.

  • What can Ely Audit review?

    Any part of claim handling you want checked, including defense counsel, defense strategy, timeliness, liability and coverage determinations, reserving accuracy, subrogation, and vendor management, whether files are handled in-house or by a TPA.

  • Can Ely Audit audit a TPA?

    Yes. Ely Audit reviews claim files whether they're handled in-house or by a third-party administrator. It covers your full book rather than a sample, holds every file to the same standard, and backs each finding with a cited source, so your TPA oversight team has evidence to act on while claims are still open.

  • Do we need to provide our audit guidelines?

    No. Ely works out of the box on Elysian's claims knowledgebase. Share your handling standards, and Ely layers them in alongside ours.

  • Is Ely Audit claims QA software?

    Yes. It's quality review for open and closed files, with claims leakage and handling patterns tracked across your portfolio.

  • Does Ely Audit work with our claims system?

    Yes. Ely connects with your existing claim system(s) and data infrastructure.

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Consider it handled.

Whether you want every claim reviewed or a starting point for your first audit, let's talk.

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