Ely comes trained on Elysian's claims knowledgebase, built by veteran claims leaders, and reads a file the way your best senior adjusters would. No guidelines required to start. Share yours, and Ely layers them in alongside ours.
Use cases
Point Ely at any part of claim handling, open or closed. A few of the reviews teams ask for:
of Ely's audit findings agree with carrier audit teams
minutes
is all it takes to review a file that used to take a full day
Ely learned the job from adjusters and claims leaders who've managed billions in premiums across the most complex lines of business.
Ely reviews open claims on demand as well as closed ones, so you can fix handling issues before they affect outcomes.
Your auditors can check every finding Ely makes, or only a sample. Ely covers every claim either way.
Each finding comes with a full AI analysis and an actionable explanation, tied to a cited source in the claim file.
Documents, images, audio, video, telematics, correspondence, financials, adjuster notes, and claim history, all read together.
Ely does the reviewing. Your team decides what to check and what to act on.
Bring open and closed files from the claim system you already use.
Ely reads the full claim file and evaluates handling quality, with or without your guidelines.
Every finding comes with its reasoning, a cited source, and claim, loss, and handling narratives.
Your auditors review all of Ely's findings or a sample. Your team makes the final call.
Portfolio-level views surface recurring issues and leakage before small misses turn costly.
Platform
Our claims quality platform handles the gnarliest claims in the industry.
Ely Audit, answered.
How Ely compares with sampling, and who does what.
Traditional claims audits review a 1–5% sample, usually by hand and after the claim closes. Ely Audit reviews claims across your full portfolio, open ones included, so your team can act while the claim is still active.
As much as you want. Your auditors can check every finding Ely makes, or only a sample. Your team makes the final call.
Any part of claim handling you want checked, from defense counsel and timeliness to coverage and liability determinations, reserving, and vendor management.
No. Ely works out of the box on Elysian's claims knowledgebase. Share your handling standards, and Ely layers them in alongside ours.
Yes. It's quality review for open and closed files, with claims leakage and handling patterns tracked across your portfolio.
Yes. Ely connects with your existing claim system(s) and data infrastructure.
Whether you want every claim reviewed or a starting point for your first audit, let's talk.
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