Ely Adjust works where your adjusters do.

Ely Adjust is the AI copilot for claims adjusters. It drops in alongside your team and the claim system they already use, watches every open file, and recommends the next move before issues become adverse outcomes. Ely recommends. Your adjuster decides.

Talk to us

Make every adjuster AI-native.

Your adjusters keep their claim system, their files, and their authority. Ely works alongside them on every open claim.

  • Works where your adjusters work.

    Ely connects with your existing claim system(s) and data infrastructure. Nothing to replace.

  • No chatbot, no prompts.

    Ely reviews open claims daily, triages and risk-ranks them, and brings recommendations to your adjusters without being asked.

  • Human in the loop.

    Your claim handler makes the final call on every recommendation. Ely never acts autonomously.

  • Explainable reasoning.

    Ely logs its reasoning traces and explains why each recommendation was made.

  • Also included

    • Claim summary, loss narrative, handling narrative, coverage analysis, and liability analysis, prepared automatically
    • Supervisor workflow: an optional approval layer where a supervisor reviews recommendations before they reach the adjuster
    • Automatic flagging and escalation of key risk signals, configurable by portfolio
    • Baseline dashboards with aggregate analytics across the open claim portfolio

Works like an expert adjuster, out of the box.

Ely comes trained on Elysian's claims knowledgebase, built by veteran claims leaders, and reads a file the way your best senior adjusters would. No guidelines required to start. Share yours, and Ely layers them in alongside ours.

How Ely Adjust works across a claim

Ely doesn't wait for a diary entry or a status change. It continuously monitors the full claim lifecycle, updating analysis as new information arrives.

  1. FNOL

    Confirms policy coverage, identifies early red flags, and determines initial severity.

  2. Triage

    Evaluates complexity, prior history, and exposure to recommend the right level of handling.

  3. Coverage and liability

    Analyzes coverage questions, applies policy language, and assesses liability across parties.

  4. Investigation

    Tracks statutory deadlines, surfaces gaps in the investigation, and identifies third-party liability angles.

  5. Resolution

    Compares venue-specific settlement patterns, evaluates reserve adequacy, and supports negotiation strategy.

Every recommendation traces back to a cited source in the claim file, so your adjusters can see the reasoning before they act.

Platform

Purpose-built for complex claims

Our claims quality platform handles the gnarliest claims in the industry.

  • Commercial Auto and Trucking
  • General Liability (all classes)
  • Professional Liability
  • Specialty
  • Construction defect
  • Management liability
  • Miscellaneous professional liability

Questions from claims teams.

FAQ

Ely Adjust, answered.

How Ely works alongside your adjusters and your claim system.

  • What does Ely Adjust do?

    It works alongside your claim handlers on open files. Ely reviews open claims daily, flags key risks, and recommends next steps with the reasoning behind each one.

  • Do our adjusters have to switch systems?

    No. Ely works with your existing claims management system, so your adjusters stay where they already work.

  • Is Ely Adjust a chatbot?

    No. Nobody has to prompt it. Ely reviews open claims every day and brings recommendations to your adjusters.

  • Does Ely Adjust make decisions on claims?

    No. Your claim handler makes the final call on every recommendation, and Ely never acts autonomously. An optional supervisor workflow can review recommendations before they reach the adjuster.

  • How does Ely Adjust triage open claims?

    Ely evaluates complexity, prior history, and exposure to recommend the right level of handling, and ranks open claims by risk in a daily review.

  • Do we need to provide our claims guidelines?

    No. Ely works out of the box on Elysian's claims knowledgebase. Share your handling standards, and Ely layers them in alongside ours.

  • How is Ely Adjust different from Ely Audit?

    Ely Audit delivers point-in-time quality assessments of claim handling across your portfolio, open or closed. Ely Adjust works on open claims during their active life, guiding handlers to the right move on each file.

Talk to Us About Adjust

Consider it handled.

Ready to guide your handlers to the right move on every open file? Let's talk.

Talk to Us