Our adjusters are specialists by line of business, with careers spent handling complex liability, multi-party disputes, severe bodily injury, and high-exposure commercial claims. They do not follow scripts. They apply judgment.
We founded Elysian because we were frustrated by decades of reactive, fragmented claims handling, and by the limitations of the systems built to support it.
Elysian is a third-party administrator (TPA): we handle claims for carriers, MGAs, and self-insured organizations under their guidelines and authority. New to the term? Read what a TPA is in insurance, or how a claim moves through its lifecycle.
We built the platform we always wanted: a world-class, AI-native claims operating system designed to enable smarter decisions, stronger execution, and better outcomes. Our adjusters handle client files in Claim Conductor, our core claims system. Carriers that keep their own system can add Ely Audit, which reviews every open and closed claim and cites the source behind each finding, or Ely Adjust, which recommends the next step on open files while the adjuster makes the call.
Every Elysian adjuster works directly in the platform, combining experienced human judgment with intelligent, real-time support throughout the life of every claim.
TPA
Our adjusters are specialists, not generalists assigned to whatever comes in. Today we handle:
Elysian handles the gnarly work, you stay in control. Your guidelines, your approval thresholds, and your oversight structure govern how our experts handle your claims.
Handling and payment approval thresholds set to your requirements, with key claim data and summary narratives provided at each decision point.
Detailed claim views, reporting, and analytics give claims leaders governance and visibility across their book without chasing updates.
Reporting and analytics designed to feed back into your underwriting operation, not just your claims department.
Works within and fully integrates with your existing systems without requiring your team to replace the tools they rely on.
Elysian TPA, answered.
What a TPA does, the lines we handle, and how you stay in control.
A TPA, or third-party administrator, is a company that handles insurance administration for another organization under a service agreement. In claims, a TPA investigates, adjusts, and pays claims for a carrier, an MGA, or a self-insured organization, within the guidelines and authority the client sets. The client keeps the insurance risk. Elysian is an AI-native TPA for commercial claims.
A P&C TPA, or third-party claims administrator, handles property and casualty claims on behalf of a carrier, MGA, or self-insured organization, from first notice of loss to resolution, under the client's guidelines and authority. Elysian is an AI-native insurance TPA: line-specialist adjusters work every file alongside Ely, Elysian's specialist AI.
Today our adjusters handle commercial auto and trucking, construction defect, general liability, management liability, miscellaneous professional liability, specialty, bodily injury, workers' compensation, and personal lines claims. Each line is worked by specialists, not generalists assigned to whatever comes in. Elysian is purpose-built for complex claims and designed to handle any claim, including the gnarliest in the industry.
A complex claim needs investigation and judgment beyond routine handling: several parties, a coverage dispute, litigation, a severe injury, or high exposure. Elysian is purpose-built for complex claims and designed to handle any claim, including the gnarliest in the industry.
You stay in control. Your guidelines, approval thresholds, and authority levels govern how our adjusters handle your claims, with key claim data and summary narratives provided at each decision point. Our TPA oversight portal gives claims leaders detailed claim views, real-time reporting, and analytics across their book without chasing updates, and reporting is designed to feed back into your underwriting operation.
The service agreement sets a TPA's fees, and the model varies. Common arrangements are a flat fee per claim file, a flat fee for a whole program over a set period, time-and-expense billing, and a fee based on premium. Ask each TPA to put the fee basis in writing, including what it covers and what changes when a claim stays open past the original term.
Claims handling has long been reactive and fragmented, limited by the systems built to support it. Elysian built its own AI-native claims operating system, and every Elysian adjuster works directly in it, combining experienced human judgment with intelligent, real-time support throughout the life of every claim. It adds automated FNOL and intake, fraud identification and risk scoring, and real-time analytics, and it integrates fully with your existing systems.
