![Erin Bornholm on Five [Minutes]: Why Claims Technology Fails the Adjuster](https://cdn.sanity.io/images/w0y9zp33/production/49cbfaf7b1604dbaf44afe4daee1efb14d08aef9-1920x1080.png?w=1920&h=1080&fit=crop&auto=format)
Erin Bornholm has spent more than 15 years managing commercial claims and operations. As Head of Enterprise Operations at Elysian, she brings that experience directly to how the company designs and deploys the Ely platform. In this episode of Five [Minutes], Erin joins host Miguel Edwards to address a problem the industry has rarely named plainly. Most claims technology was built around system constraints rather than the adjusters responsible for making coverage and liability decisions every day.
Watch the Full Episode:
The Claims Adjuster Problem Nobody's Talking About | Part 1
Claims AI: Massive Potential, Massive Risk | Part 2
The Moving North Star Strategy Every Leader Needs Now | Part 3
About Elysian
Founded in late 2024, Elysian is the first AI-native TPA proven to achieve superior outcomes in commercial insurance. Elysian combines AI-orchestrated claims processing with elite adjusting talent to handle complex commercial claims with unprecedented efficiency. Intrinsic multimodal AI-agent orchestration, purpose-built machine learning, statistical optimization and autonomous decision systems deliver precise insights that empower adjusters to make the right decisions.
